Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;
• To provide our Users with ongoing customer assistance and technical support;
• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.

​Our company is hosted on the WordPress platform. WordPress provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WordPress’s data storage, databases and the general WordPress applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by WordPress and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at [email protected] or send us mail to: 8 Ridgewood Drive, Frimley, GU16 9QF.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [email protected] or send us mail to: 8 Ridgewood Drive, Frimley, GU16 9QF.

Bee Property Group

Company Privacy Policy

This privacy policy will explain how Bee Property Group uses the personal data we collect from you. Please read this notice carefully, it explains what data we collect, why we collect it and how we use your data.

Our services and website may include links to other independent services and websites not provided by us. As these sites and services are independent they are not under our control and as such we have no responsibility for content on these sites or services provided. You should check the individual privacy policies of these sites.

What information do we collect from you?

Your full name, address, landline and mobile telephone numbers and email address.

We are required by law to collect information relating to your identity to comply with the Immigration Act and 2017 Money Laundering Regulations.

We are required to conduct conflicts of interests under regulatory obligations and will ask for information on your close connections.

In order to find a suitable property for you we will ask for information on any access requirements which may include details of disabilities or other relevant health information. This information is classed as special category personal data. We will also require details about your preferred area to live and budgetary preferences.

We will collect details of any communication between you and us including correspondence via telephone and email when you have contacted us with an enquiry on our service or product.

How do we collect your data?

You directly provide Bee Property Group with most of the data we collect. We collect data and process data when you:

• Register online, book a home valuation, or enter into an agreement with us.
• Voluntarily complete a customer survey or provide feedback on any of our web sites, social media accounts or when you contact us by email or telephone.
• Use or view our website via your browser’s cookies.

Why is your information required and how will we use it?

We collect your data so we can:

• Fulfil a contract for a product or service to which you are a party, or to undertake the necessary process before entering into a contract with you for that product or service.
• Inform you of potentially suitable property information, or to inform you of the progression of a property sale or rental.
• As part of our regulatory and statutory obligations, including identity verification, prevention of money laundering and fraud and for the assessment of your credit worthiness. This may involve us sharing your data with, and using the results from relevant agencies.
• Where we have your explicit consent, we will inform you of special offers on products or services we think may be of interest to you. You can still receive our services without providing marketing consent.

If you agree, we may share your data with suppliers we have agreements with for services such as mortgage arrangement or conveyancing.

We will also pass your details where necessary to your legal services and possibly the legal services of other parties to your transaction.

If there is a legal duty or regulatory obligation with which we must comply or to protect the rights, property, or safety of our company, our customers, or others we will disclose or share your personal data. This includes exchanging information with other companies and organisations for the purposes of credit risk reduction and fraud protection

Should we sell our company the personal data held by us will be considered part of the sale and transferred to the 3rd party acquiring the business.

How do we store your data?

Your data will be held on secure servers which located in the UK. All reasonable operational and technological measures have been put in place to safeguard your data, our content and our systems from any unauthorised access. Wherever possible any identifiable information will be secured, encrypted or minimised.

Your personal data will be retained for different periods depending on the product or service we provide you. This may be a longer period than that for which we need to hold your data to provide those services, i.e. where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.

Marketing

If you have agreed to receive marketing we would like to send you information about our own products and services and those of third parties that we think may be of interest. You have the right at any time to stop our company from contacting you for marketing purposes or giving your data to third parties. If you no longer wish to be contacted for marketing purposes, please let us know by email, letter or telephone.

What are your data protection rights?​

Every user is entitled to the following:

• The right to access – you have the right to request copies of the personal data we hold on you. We may charge you a small fee for this service.
• The right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe to be incomplete.
• The right to erasure – you have the right to request that we erase your personal data under certain conditions. Please note, that it is not always possible for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Changes to our privacy policy.

We keep our privacy policy under regular review, and places any updates on our web site. The latest review date is shown on the footer of each page of this policy.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email: [email protected]
• Post: Bee Property Group, 8 Ridgewood Drive, Frimley, GU16 9QF.

If you make a request, we have 14 days to respond to you.

How to contact the appropriate authority.

Should you wish to report a complaint or you feel we have not addressed your data protection concern in a satisfactory manner, you may contact the Information Commissioners Office. Further details can be found at www.ico.org.uk or 0303 123 1113.